Singapore, August 7, 2023 – Velox Networks Pte Ltd, a leading Singapore-licensed telecommunications company, has successfully tackled the telecommunication dilemma faced by Garden Residences Development Pte Ltd during their construction phase.
Garden Residences Development Pte Ltd, a renowned real estate joint venture between Keppel Land and Wing Tai Asia, encountered a critical issue with zero phone signal at their onsite office during the development of the luxurious Serangoon North View condominium. Kris Leong, senior manager of Garden Residences Development’s Customer-Focus Unit at the time of the project, recounts the challenge: “Our biggest headache was really the reception.” Given their responsibility for handling homeowner defects and managing inbound/outbound calls, reliable connectivity was paramount. However, the construction site posed logistical challenges for traditional telcos to conduct timely surveys.
Enter Velox Networks – the solution to their connectivity woes. Within a short timeframe, Velox Networks effortlessly set up a cutting-edge phone system for Garden Residences Development. Kris Leong expressed her satisfaction, stating, “Things were set up very quickly. We do not need to buy any phone system. We used to invest to buy a PBX. [Now] I don’t have to do that. Very quickly the next day we have a number and then we get the agreement signed and then the line is up and running.”
Velox Networks, an emerging telecommunications provider in Singapore, harnessed the power of cloud PBX to cater to the specific needs of Garden Residences Development. The Velox Networks platform boasts a fully functional PBX system with features like call forwarding, hunt grouping, interactive voice response, and call recording. Kris Leong praised the cloud PBX platform for enabling her team to remain accessible from anywhere, enhancing their work flexibility.
Velox Networks is thrilled to extend this invaluable service to the Singapore community, contributing to the nation’s digital transformation. The company’s commitment to delivering innovative solutions that simplify and enrich communication remains unwavering.
To learn more about Velox Networks’ offerings, including free calls to Singapore landlines and mobiles, please visit www.veloxnetworks.com or reach out to our customer service hotline at +65- 6978-1329.
