Singapore, August 24, 2023 – When the COVID-19 pandemic hit Singapore, healthcare faced big challenges. Velox Networks, a top telecommunications company in Singapore, stepped in to help clinics quickly set up, move, and set up again. This was possible because of Velox Networks’ smart cloud PBX design that can change and adjust easily.
Clarence Lim, a Senior Manager of IT Operations at a leading healthcare provider in Singapore, explains the difficulty of keeping up with changing medical needs while dealing with high rent costs. “Our clinics are spread out across Singapore,” says Lim. “Rent prices keep going up, and it’s tough. We had to close some clinics and find new places for them.”
“With Velox as our digital phone partner, we can move and change phones smoothly,” Lim adds. Velox Networks’ cloud PBX lets us use our old phone numbers and make new ones when we need to. “Moving phones has been easy,” Lim says. “Just a few forms to fill out online. During COVID, our staff took the phones home and connected them to the internet – no need for extra troubleshooting.”
But that’s not all. Velox Networks offers more helpful tools. Lim shares, “Their online system has many features. One of them is rebooting phones from far away.” With clinics all over Singapore, this feature is a game-changer. “Clinic staff get busy, but we can fix issues in five minutes with a remote reboot. It saves us time and effort.”
And the support doesn’t stop there. “Velox’s account management and customer support are great,” Lim praises. “When we need help, they’re quick to respond – even on weekends. Phone lines are crucial for us, and Velox makes sure we’re covered.”
Velox Networks isn’t just about technology; it’s about helping people thrive. As a leader in telecommunications, Velox Networks is guiding us into a connected future. To learn more, visit www.myvelox.com or call +65-6978-1329.
